Welcome! For an overview of data subject rights available to our users, please refer to the PUBG MOBILE Privacy Policy.

To ensure that we can respond to your request in the most efficient manner, please provide all of the information requested below in English, in a legible format, and add as much detail as possible. We may not respond to incomplete requests. If you have any questions about this form, please do not hesitate to contact us at dpo@proximabeta.com.

Please provide us with your contact information so that we may contact you about your data subject request.

We are dedicated to protecting our users' personal data. Please provide the following information for us to proceed with your request. We will not provide access to or disclose a user's personal data unless that user's access credentials and identity have been fully verified.

In-Game Screenshot

Please upload an in-game screenshot showing the relevant PUBG MOBILE account ID and user nickname. View screenshot guidelines

In order to validate your request or the request of the data subject on whose behalf you write to us, we may at a later stage, request you to provide us with additional information necessary to verify your identity before responding to your request. Any such information you provide to us will be used and retained solely for verifying your identity and complying with your request.

Please choose which right you wish to exercise. Kindly note that we will accommodate the requests to the extent required by the applicable law.
This platform is only providing solutions to data privacy-related issues. For games related questions and support about PUBG Mobile (including issues about "help logging in", "account being hacked", "bans", "credits") , please contact the customer support team (service@pubgmobile.com) who will be able to assist with your query.